Data collected
When you use the contact form, we receive your name or tag, email address, selected subject and message content. After each valid submission, a limited record containing the date, name or tag and email address is added to the monthly form report.
When you create a community card, we store your tag, email address, region or country, chosen level, up to three games, main character, controller and event registrations or attendance. Only your email address remains private; the other details make up the card you can share.
You choose whether your card stays private or appears in player search. A public card may show the social networks and game or platform IDs you voluntarily provided; your email address is never shown there.
Social features store your friend requests, friends, play invitations, favorites and groups, your Available to play status, and your notifications. A friend request reveals your nickname to its recipient even if your card is not listed in the directory. Other players can see your status and games you have in common; a player you add to favorites receives a notification. Friends can see your attendance at Hadokamp events only if you enable sharing. You can remove a friend, cancel an invitation, change your status, or disable attendance sharing from My Card. Only receiving a friend request triggers an email, according to your Community activity preference. Other social interactions stay as notifications in the bell.
Photos and videos taken during our events may also constitute personal data when a person is identifiable. Publishing a targeted portrait requires the consent of the person concerned and, for a minor, their legal representative.
The hosting provider may retain technical logs, including the IP address, requested page, date and certain browser information, to ensure the website operates securely.
Why we use it
- Receive, process and respond to your requests.
- Create, display and correct your community card.
- Manage registrations and validate attendance at Hadokamp events.
- Produce internal statistics without publishing your email address.
- Prepare a possible collaboration or event participation.
- Document and promote community activities.
- Prevent abuse and secure the site and its forms.
Creating the card is based on your consent. Other processing relies on our legitimate interest in communicating, organising events, presenting our activities and protecting the site, as well as pre-contractual measures when your request concerns a project or collaboration.
Recipients and retention
Only authorised people within Hadokamp ASBL and, where technically necessary, our hosting and email providers can access this data. Cards are stored in a private server area; the public link never reveals the email address or editing link.
Card data is kept while the card remains active to preserve season badges. You may request deletion at any time. Contact exchanges and monthly records are kept for no more than 12 months unless required by law, administration or a dispute. Event images remain published while relevant; removal can be requested at any time. Technical logs follow the host's retention period.
Your rights
Your private link lets you directly correct the visible details on your card, except the email address, which must be changed by the team. You may withdraw consent and request access, correction, deletion or restriction of your data, or object to processing, by writing to contact@hadokamp.be.
You may also lodge a complaint with theData Protection Authority. No automated decision-making is carried out using your data.